Welcome to alisorganic.pk (“Ali’s Organic Foods”).
These Terms & Conditions (“Terms”) govern your use of our website alisorganic.pk and any services, products, or features offered through it (“Services”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of the website.

1- Use of the Website

1. You must be at least 18 years old to use this website or make purchases.
2. You agree not to use the website for any unlawful, harmful, or fraudulent purpose.
3. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2- Products and Orders

1. All product descriptions, prices, and availability are subject to change without notice.
2. We make every effort to ensure product information is accurate; however, errors may occur.
3. Placing an order means you are offering to purchase the product(s). We reserve the right to accept or decline the order.
4. In case of pricing errors or stock issues, we may cancel the order and issue a refund where applicable.

3- Pricing & Payment

1. Prices are displayed in Pakistani Rupees (PKR) unless stated otherwise.
2. We accept payments through the methods displayed at checkout.
3. You agree to provide accurate billing and shipping information.
4. Fraudulent transactions will be reported to relevant authorities.
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4- Shipping & Delivery

1. Delivery timelines are estimates and may vary due to courier delays, location, or unforeseen circumstances.
2. Risk of loss or damage to goods transfers to you once the product is handed over to the courier.
3. Incorrect or incomplete shipping information may result in delays or additional charges.

5- Returns & Refunds

Our Return & Refund Policy (published separately on the website) is considered part of these Terms.
Please review it for details regarding eligibility, timelines, and procedures.

6- Intellectual Property

1. All content on the website—including text, images, logos, graphics, and product descriptions—is the property of Ali’s Organic Foods and is protected under copyright and trademark laws.
2. You may not copy, reproduce, distribute, modify, or use any content without written permission.

7- User Accounts

1. You are responsible for maintaining the confidentiality of your account login details.
2. Any activity under your account is your responsibility.
3. We may suspend or terminate your account if suspicious or unauthorized activity is detected.

8- Third-Party Links

Our website may contain links to third-party websites for convenience.
We are not responsible for their content, privacy practices, or any damages arising from their use.

9- Limitation of Liability

To the maximum extent permitted by law:

1. We shall not be liable for indirect, incidental, or consequential damages.
2. We are not responsible for losses caused by misuse of products, courier delays, system errors, or unauthorized use of your account.
3. Products (especially consumables) should be used as per instructions; misuse may void eligibility for refunds or claims.

10- Disclaimer

1. All products are provided “as-is” without warranties except those expressly stated.
2. Organic, natural, and herbal products may vary slightly in color, texture, or fragrance due to the nature of ingredients.

11- Privacy Policy

Your use of the website is also governed by our Privacy Policy.
Please review it to understand how we collect and use your information.

12- Changes to Terms

We may update these Terms at any time.
Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13- Governing Law

These Terms are governed by the laws of Pakistan.
Any disputes shall be resolved in accordance with the relevant applicable laws.

Contact Us

For returns or refund requests, please contact:
📧 Email: info@alisorganic,pk
📞 Phone/WhatsApp: +92 3 1111 00 277
🌐 Website: alisorganic.pk