Privacy Policy

Your privacy is important to us. This Privacy Policy explains how alisorganic.pk collects, uses, protects, and shares your personal information when you visit or make a purchase from alisorganic.pk.

By using our website or services, you agree to the practices described in this Privacy Policy.

1.Information We Collect

We collect the following types of information:

1.1 Personal Information

When you place an order, register an account, or contact us, we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Payment details (handled securely by payment gateways; we do NOT store card details)

1.2 Non-Personal Information

This includes:

Browser type
Device information
Pages visited
Time spent on the website
IP address
Cookies and tracking data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

Process and deliver orders
Send order confirmations, shipping updates, or customer support messages
Improve website functionality and user experience
Prevent fraudulent activity
Manage your account and preferences
Send promotional messages (only if you opt in)

Maintain internal records, analytics, and reporting

3. Sharing of Information

We do not sell or trade your personal data.

We may share information with:

3.1 Courier & Delivery Partners

To deliver your order.

3.2 Payment Processors

Trusted third-party payment gateways for secure payment handling.

3. 3 Service Providers

For SMS/WhatsApp notifications, analytics, or website hosting.

3.4 Legal Requirements

If required by law, regulation, or to protect our legal rights.

4. Cookies & Tracking Technologies

Our website uses cookies to:

Remember your preferences
Keep items in your cart
Improve loading speed
Analyze user activity

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We use industry-standard security measures to protect your data, including:

Encrypted connections (HTTPS / SSL)
Secure server infrastructure
Limited internal access to personal information

However, no online system is 100% secure. We take all reasonable measures to protect your information.

6. Your Rights

Depending on your location, you may have the right to:

Access the information we hold
Request correction of inaccurate data
Request deletion of your account
Opt out of marketing communications
Request a copy of your personal data

To exercise any of these rights, contact us at info@alisorganic.pk.

7. Data Retention

We retain your information only as long as:

Required to provide services
Necessary to fulfill legal or accounting obligations
Needed for legitimate business purposes

When no longer required, data is securely deleted.

8. Third-Party Links

Our website may include links to external websites.
We are not responsible for their privacy practices or content.

9. Children’s Privacy

We do not knowingly collect data from persons under the age of 13.
If you believe a child has provided information, please contact us for immediate removal.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
Revised versions will be posted with an updated “Last Updated” date.
Continued use of the website means you accept those changes.

Contact Us

For questions or assistance:
Email: info@alisorganic.pk
Phone: +92 3 1111 00 177
Address: B-451, Pakistan Post Office Society Sector 13-A, Scheme-33, Gulzar-e-Hijri Karachi